{"id":13,"date":"2025-10-29T17:35:26","date_gmt":"2025-10-29T17:35:26","guid":{"rendered":"https:\/\/vibeprintstudio.in\/?page_id=13"},"modified":"2025-11-06T19:39:24","modified_gmt":"2025-11-06T19:39:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vibeprintstudio.in\/print\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><span style=\"font-size: 1rem;\"><b>Welcome<\/b> to <\/span><strong style=\"font-size: 1rem;\" data-start=\"290\" data-end=\"311\">Vibe Print Studio<\/strong><span style=\"font-size: 1rem;\">. We value your trust and strive to provide the best quality customized products. Since our products are made especially for you, please read our Refund and Returns Policy carefully before placing your order.<\/span><\/p>\n<hr data-start=\"523\" data-end=\"526\" \/>\n<h3 data-start=\"528\" data-end=\"560\"><strong data-start=\"532\" data-end=\"558\">1. Customized Products<\/strong><\/h3>\n<p data-start=\"561\" data-end=\"880\">All our products\u2014including printed mugs, t-shirts, bottles, photo frames, pillows, banners, and other personalized items\u2014are made to order. Once a product is customized with your design, photo, or text, it <strong data-start=\"771\" data-end=\"806\">cannot be returned or exchanged<\/strong> unless there is a manufacturing defect or printing error from our side.<\/p>\n<hr data-start=\"882\" data-end=\"885\" \/>\n<h3 data-start=\"887\" data-end=\"937\"><strong data-start=\"891\" data-end=\"935\">2. Eligibility for Return or Replacement<\/strong><\/h3>\n<p data-start=\"938\" data-end=\"988\">You may request a return or replacement only if:<\/p>\n<ul data-start=\"989\" data-end=\"1189\">\n<li data-start=\"989\" data-end=\"1046\">\n<p data-start=\"991\" data-end=\"1046\">The product is <strong data-start=\"1006\" data-end=\"1027\">damaged or broken<\/strong> during delivery.<\/p>\n<\/li>\n<li data-start=\"1047\" data-end=\"1141\">\n<p data-start=\"1049\" data-end=\"1141\">The print or design is <strong data-start=\"1072\" data-end=\"1085\">incorrect<\/strong> (not matching your approved design or uploaded file).<\/p>\n<\/li>\n<li data-start=\"1142\" data-end=\"1189\">\n<p data-start=\"1144\" data-end=\"1189\">You received the <strong data-start=\"1161\" data-end=\"1186\">wrong product or size<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1191\" data-end=\"1218\">To be eligible, you must:<\/p>\n<ul data-start=\"1219\" data-end=\"1391\">\n<li data-start=\"1219\" data-end=\"1314\">\n<p data-start=\"1221\" data-end=\"1314\">Raise the issue within <strong data-start=\"1244\" data-end=\"1268\">48 hours of delivery<\/strong> by emailing us at <b>vibeprint908@gmail.com<\/b><\/p>\n<\/li>\n<li data-start=\"1315\" data-end=\"1391\">\n<p data-start=\"1317\" data-end=\"1391\">Share <strong data-start=\"1323\" data-end=\"1352\">unboxing photos or videos<\/strong> clearly showing the defect or issue.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1393\" data-end=\"1396\" \/>\n<h3 data-start=\"1398\" data-end=\"1431\"><strong data-start=\"1402\" data-end=\"1429\">3. Non-Returnable Items<\/strong><\/h3>\n<p data-start=\"1432\" data-end=\"1484\">We do <strong data-start=\"1438\" data-end=\"1460\">not accept returns<\/strong> or offer refunds for:<\/p>\n<ul data-start=\"1485\" data-end=\"1666\">\n<li data-start=\"1485\" data-end=\"1553\">\n<p data-start=\"1487\" data-end=\"1553\">Incorrect photos, spelling, or designs uploaded by the customer.<\/p>\n<\/li>\n<li data-start=\"1554\" data-end=\"1622\">\n<p data-start=\"1556\" data-end=\"1622\">Minor color variations (due to display or printing differences).<\/p>\n<\/li>\n<li data-start=\"1623\" data-end=\"1666\">\n<p data-start=\"1625\" data-end=\"1666\">Change of mind after placing the order.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1668\" data-end=\"1671\" \/>\n<h3 data-start=\"1673\" data-end=\"1709\"><strong data-start=\"1677\" data-end=\"1707\">4. Refunds (If Applicable)<\/strong><\/h3>\n<p data-start=\"1710\" data-end=\"1830\">Once we receive your request and inspect the issue, we will notify you about the approval or rejection of your refund.<\/p>\n<ul data-start=\"1831\" data-end=\"2015\">\n<li data-start=\"1831\" data-end=\"1907\">\n<p data-start=\"1833\" data-end=\"1907\">If approved, your refund will be processed within <strong data-start=\"1883\" data-end=\"1904\">5\u20137 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1908\" data-end=\"2015\">\n<p data-start=\"1910\" data-end=\"2015\">The refund will be made through your <strong data-start=\"1947\" data-end=\"1974\">original payment method<\/strong> or as <strong data-start=\"1981\" data-end=\"1997\">store credit<\/strong>, as applicable.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2017\" data-end=\"2020\" \/>\n<h3 data-start=\"2022\" data-end=\"2053\"><strong data-start=\"2026\" data-end=\"2051\">5. Replacement Policy<\/strong><\/h3>\n<p data-start=\"2054\" data-end=\"2235\">If your request qualifies for a replacement, we will reprint and ship a new product at <strong data-start=\"2141\" data-end=\"2158\">no extra cost<\/strong>. No additional refund will be provided once a replacement has been issued.<\/p>\n<hr data-start=\"2237\" data-end=\"2240\" \/>\n<h3 data-start=\"2242\" data-end=\"2268\"><strong data-start=\"2246\" data-end=\"2266\">6. Cancellations<\/strong><\/h3>\n<p data-start=\"2269\" data-end=\"2445\">Orders can only be cancelled <strong data-start=\"2298\" data-end=\"2316\">within 2 hours<\/strong> of placing them, provided the design or printing process has not started. Once printing begins, the order cannot be cancelled.<\/p>\n<hr data-start=\"2447\" data-end=\"2450\" \/>\n<h3 data-start=\"2452\" data-end=\"2475\"><strong data-start=\"2456\" data-end=\"2473\">7. Contact Us<\/strong><\/h3>\n<p data-start=\"2476\" data-end=\"2568\">For any questions or issues regarding refunds or returns, please contact our support team:<\/p>\n<p data-start=\"2570\" data-end=\"2682\">\ud83d\udce7 <strong data-start=\"2573\" data-end=\"2583\">Email:<\/strong> [vibeprint908@gmail.com]<br data-start=\"2604\" data-end=\"2607\" \/>\ud83d\udcde <strong data-start=\"2610\" data-end=\"2620\">Phone:<\/strong> [9307111007]<br data-start=\"2642\" data-end=\"2645\" \/>\ud83c\udf10 <strong data-start=\"2648\" data-end=\"2660\">Website:<\/strong> [www.vibeprintstudio.in]\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Vibe Print Studio. We value your trust and strive to provide the best quality customized products. Since our products are made especially for you, please read our Refund and Returns Policy carefully before placing your order. 1. Customized Products All our products\u2014including printed mugs, t-shirts, bottles, photo frames,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":3,"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2738,"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/pages\/13\/revisions\/2738"}],"wp:attachment":[{"href":"https:\/\/vibeprintstudio.in\/print\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}